These Terms & Conditions govern the sale and purchase of handcrafted herbal products including soaps, shampoos, face creams, face serums, and lip balms.
By placing an order, customers acknowledge they have read, understood, and agree to be bound by these terms.
We reserve the right to modify these terms at any time without prior notice.
These homemade herbal products are not FDA approved and are not intended to diagnose, treat, cure, or prevent any disease.
All products are for external use only unless explicitly stated otherwise.
2. Product Information:-
All products are handcrafted using natural herbal ingredients.
Complete ingredient lists are provided with each product.
Natural variations in color, texture, and scent may occur between batches.
Products have a limited shelf life as indicated on packaging due to natural composition.
Products should be stored in a cool, dry place away from direct sunlight.
Customers with known allergies should carefully review ingredient lists before purchase.
Patch testing is strongly recommended before full application of any product.
3. Ordering and Payment:-
Orders can be placed through https://vanithaorganics.com/ .
All prices are in Indian rupees and are subject to change without notice.
Payment must be received in full before orders are processed.
Accepted payment methods include onlinepayment.
Customer information will only be used for order processing and delivery.
Sales tax will be applied according to local regulations.
Order confirmation will be sent via email once payment is received.
4. Shipping and Delivery:-
Orders will be processed within 0-7 business days after payment confirmation.
Estimated delivery times are 7 days but are not guaranteed.
Shipping costs are calculated based on weight and destination.
We are not responsible for delays caused by shipping carriers.
Risk of loss transfers to the customer once the package is handed to the shipping carrier.
International customers are responsible for any customs duties or import taxes.
Customers should inspect packages upon receipt and report any damage immediately.
5. Returns and Refunds:-
If not satisfied, contact us within 7 days of receiving your product.
Returns must be in original, unused condition with all packaging.
Return shipping costs are the responsibility of the customer unless the product is defective.
Refunds will be issued using the original payment method within
5 business days of receiving the returned product.
Products damaged during shipping must be reported within 7 days with photographic evidence.
Returns due to allergic reactions will be considered on a case-by-case basis.
Custom or personalized products are not eligible for return unless defective.
6. Warranty:-
Products are warranted to be free from manufacturing defects at the time of delivery.
Due to the natural composition of these products, we do not offer extended warranties.
We do not guarantee specific results or effects as individual experiences may vary.
This warranty is void if the product has been misused, improperly stored, or altered.
Our liability is limited to the replacement of defective products or refund of the purchase price.
We are not liable for any incidental or consequential damages arising from product use.
This warranty gives customers specific legal rights, which may vary by location.
7. Contact Information:-
For questions, concerns, or feedback:
• Email: info@vanithaorganics.com
• Phone: +91 9444327679
• Address: Chennai
